Terms & Conditions

1. Acceptance of Terms

By using the services of Hetrox (“we,” “us,” or “our”), including shared web hosting, VPS servers, domain registration, and domain transfer (collectively, the “Services”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please refrain from using our Services.

2. Account Eligibility and Responsibility

2.1. To use our Services, you must be at least 18 years old or have legal parental or guardian consent. 2.2. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. 2.3. You must provide accurate and complete information during the registration process and keep it updated. 2.4. You agree not to use the Services for any illegal or unauthorized purpose.

3. Service Usage

3.1. Shared Web Hosting: You are allocated a specific amount of resources (disk space, bandwidth, etc.) for your website. Excessive use of resources that impacts other users may result in service limitations or suspension. 3.2. VPS Servers: You are responsible for managing your VPS server, including security, software updates, and backups. We provide technical support for hardware-related issues. 3.3. Domain Registration and Transfer: Domain registrations and transfers are subject to the policies of the relevant domain registrars. You are responsible for ensuring the accuracy of domain information and for renewing domains before they expire.

4. Content Restrictions

4.1. You agree not to host or transmit any content that is illegal, infringing, obscene, defamatory, or harmful in any way. 4.2. You are solely responsible for the content you upload or store on our servers. 4.3. We reserve the right to remove any content that violates these Terms or applicable laws.

5. Payment and Refunds

5.1. Payment is due upon service activation or renewal. 5.2. Refunds may be granted for shared hosting and VPS server plans within a specified period, subject to our refund policy. 5.3. Domain registration fees are non-refundable.

6. Termination

6.1. We may suspend or terminate your access to the Services for violating these Terms or for any other reason at our sole discretion. 6.2. Upon termination, you are responsible for any outstanding fees.

7. Disclaimer of Warranties

7.1. We strive to provide reliable Services but do not guarantee uninterrupted or error-free performance. 7.2. We are not responsible for any data loss or damage caused by your use of the Services.

8. Limitation of Liability

8.1. To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use of our Services.

9. Indemnification

9.1. You agree to indemnify and hold us harmless from any claims, losses, damages, or expenses arising out of your use of the Services or violation of these Terms.

10. Modifications

10.1. We may modify these Terms at any time. The updated Terms will be posted on our website, and your continued use of the Services constitutes acceptance of the changes.

11. Governing Law

11.1. These Terms are governed by the laws of Antwerpen, and any disputes shall be subject to the exclusive jurisdiction of the courts in Antwerpen.

By using our Services, you signify your acceptance of these Terms and Conditions. Please read them carefully.